New Carside/Curbside Veterinary Service

In Response to COVID-19: Companion Animal Hospitals offer new carside/curbside veterinary service

We know that pets need love and care no matter what is going on in the world - we also know that their human’s health plays a vital role in their overall well-being. In an effort to help keep our human clients healthy, we will be implementing a carside/curbside veterinary service to reduce the chances of spreading of COVID-19, while still being able to provide care for your furry companions during this stressful time. 

Upon arriving at our hospital, please call us from outside and we will provide you with further instructions. If you have an appointment we will come outside to you, bring your pet into the hospital, conduct the appointment, and then return them to you with a full report after the services are completed. We can collect carside/curbside payment at that time, or can process payment over the phone. All food and prescription refills will be brought directly out to you to limit the number of people entering the hospital. If you are feeling ill, please reschedule your appointment until symptoms have passed. 

These are uncertain times for all of us, and we please ask for your patience and understanding as new information is continuously reported and new protocols are established. 

As always, it is our priority to keep your pet happy and healthy – now, we want to make sure their humans stay the same.

If you have any questions, please give your Companion Animal Hospital a call and we are happy to help answer them and address any concerns you may have. 

Written By: Morgan Rhyner, Marketing Manager

Sources: https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19?utm_source=email-mem&utm_medium=coronovirus200311&utm_campaign=coronovirus&utm_term=link&utm_content=covid-19-webpage

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

World Health Organization: https://www.who.int/emergencies/diseases/novel-coronavirus-2019

A message from Companion about COVID-19

At Companion Animal Hospital, the health and wellness of our clients and our team has always been our #1 priority. With the number of confirmed cases of COVID-19 on the rise, we will be taking additional steps to achieve our promise of providing a clean, safe, and welcoming environment, while helping prevent the spreading of this virus.

What We Do:

Our team members conduct regular and thorough cleaning of all equipment, surfaces, workstations, and areas of the hospital using disinfectant cleaning supplies and wipes. Our team members wash their hands after all interactions with clients and we have placed hand sanitizer in multiple locations for our team members to use frequently.

What You Can Do:

•          Wash your hands frequently and prior to coming to your appointment
•           Use the hand sanitizer stationed throughout the hospital
•           Avoid touching your eyes, nose, mouth, and face
•           Cough or sneeze into a tissue or your sleeve/arm
•           For your well-being and the well-being of others, if you are sick or experiencing any symptoms, please re-schedule your appointment if it is a non-emergency

If you have been exposed to, or have COVID-19 and your pet experiences an emergency, please contact us immediately to determine the best way to get care for your pet. You may need to have a family member or friend on call to help get your pet to us.

It is important to note, at this point there is no evidence to indicate that pets can contract COVID-19. However, it is recommended that if you become ill with COVID-19, you limit contact with your pet until more information is known about the virus. Make sure to tell your physician and public health official that you have a pet in your home, and have another member of your household or a family member/friend take care of walking and playing with your pet. Do not share food, hug, or kiss them, and make sure to wash your hands before and after any contact with your pet.

We are closely monitoring the situation and will follow instructions and recommendations issued by the CDC and government agencies as needed. Thank you for your support and your help to ensure that Companion Animal Hospital remains clean and safe for both our furry clients and our human clients!

Sincerely, 

Your Team at Companion Animal Hospital

Written by: Morgan Rhyner, Marketing Manager

Sources: https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19